Privacy Policy

Last updated: June 29, 2026

Information We Collect

We may collect your name, phone number, email, delivery address, order details, payment status, support messages, account information, device information, and website activity when you browse, order, create an account, or contact TuntuniBD.

How We Use Information

Customer information is used to confirm orders, arrange delivery, process payments, provide support, process returns, prevent misuse, improve the shopping experience, and send updates or offers when you choose to receive them.

Payments

Payment details may be handled by payment service providers. TuntuniBD receives payment status and transaction details needed to complete or support your order, but sensitive payment credentials should only be entered through trusted payment pages.

Data Sharing

We share only the information needed with courier, payment, hosting, analytics, or service partners to complete your order, operate the website, and respond to support requests. TuntuniBD does not sell personal customer information.

Cookies

We may use cookies and similar technologies to keep the site working, remember preferences, understand website activity, and improve shopping features. Details are available in our Cookie Policy.

Children's Privacy

TuntuniBD sells baby and kids products to parents, guardians, and adult customers. We do not knowingly request account or order information directly from children.

Security and Retention

We use practical safeguards to keep order and contact information protected. We keep information as long as needed for orders, support, business records, legal obligations, and fraud prevention. No online service is completely risk-free, so customers should also keep account and payment details private.

Your Choices

To ask about your data or marketing preferences, contact us at info@tuntunibd.com or through the Contact Us page.